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Ministère de la Santé et des Services sociaux

Ministère de la Santé et des Services sociaux

Publications du ministère de la Santé et des Services sociaux

The complaint examination in the health ans social services network - Improving the quality of services is our concern!

Pamphlets

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Description

The Act respecting health services and social services provides for a complaints examination system applicable to the health and social services network. This pamphlet explains to the users of the network the procedure to follow to express a dissatisfaction, to file a complaint or to report a situation of maltreatment and presents the main actors who can support them in their steps.

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(PDF, 515 Ko, 2 pages)

This publication is available in French.

Details

Online since: November 26, 2007
Last modification: July 16, 2019

Author: MSSS

Publication no : 19-723-02A

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